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Ep 136 - Christian Touzet - The Point Pub and Grill
April 29, 2025
In this episode, Bill and James sit down with Christian Touzet, majority owner of The Point Pub and Grill, to explore how a cozy neighborhood bar in Oregon evolved into a growing franchise model with nationwide potential. Christian shares how he went from corporate trainer to owner, why his pub concept is winning over communities, and what it takes to scale a food-service brand while staying hyper-local and human-first. You'll get actionable insights, hear real-life franchise development strategies, and gain a fresh perspective on building a hospitality business with heart. Whether you're a franchisee, business owner, or just love hearing how real businesses are built—this episode brings value you can use.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].

Ep 135 - Ray Alvarez - Shoot with Ray
April 22, 2025
In this episode, we sit down with Ray Alvarez—founder of Shoot With Ray and a visual branding expert—to explore how small businesses can use professional photography to elevate their brand, build trust, and generate more attention online. From headshots to hero shots, B-roll to brand storytelling, Ray shares real-world strategies for creating content that turns scroll-stopping photos into real leads. He also reveals a new content service he’s offering to simplify marketing for busy business owners.You’ll get actionable insights, hear real-life experiences, and gain fresh perspective on growing a successful business in the trade service industry. Whether you're a franchisee, business owner, or just love hearing how real businesses are built—this episode brings value you can use.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].

Ep 134 - Burning Shoe Leather
April 15, 2025
In this episode, James Groves and his business partner Bill DeMent dive deep into a foundational mindset that has shaped their success as small business owners: burning shoe leather.They unpack what it really means to get out from behind the desk, hit the pavement, and proactively build business through real-world relationship development. From cold calls and donut drops to intentional networking and long-game strategy, this episode is packed with honest, actionable insights on how to grow your business the old-school way—with grit, consistency, and human connection.You’ll also hear stories from the field, practical advice on how to network effectively, and why even the best marketing campaigns can’t replace the value of face-to-face relationships.Whether you're a solo operator, small business owner, or franchisee looking to take your growth to the next level, this episode will give you the mindset and tools to make it happen.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].

Ep 133 - Dan Glaser & Andrew Mayers - FranGrowth
April 8, 2025
ent share their experiences in the small business and trade service industry as owners of Hole in the Wall drywall repair. They discuss their recent partnership with FranGrowth, a franchise development organization, and how it has impacted their business. Special guests Dan Glaser (President) and Andrew Mayers (Director of Franchise Development) from FranGrowth delve into the intricacies of franchising, the importance of finding the right candidates, and the detailed evaluation process involved.
Learn about the steps prospective franchisees must go through, including funding options and meet the team days, as well as the overall benefits of franchising with a company like Hole in the Wall. This episode provides a transparent look into the world of franchising, the support systems in place, and the commitment required from both parties.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].

Ep 132 - Entrepreneurship vs Employment
April 1, 2025
Join James Groves and Bill DeMent on The Hole in the Wall Business Podcast as they dive into the age-old debate: Is it better to be an entrepreneur or an employee? As co-owners of Hole in the Wall drywall repair, James and Bill share their personal experiences, discussing the pros and cons of both career paths. They touch on financial freedom, job security, responsibility, and personal fulfillment, helping you decide which path suits your personality and goals best.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].

Ep 131 - Ewell Smith - Close the Deal podcast
March 25, 2025
Welcome to another insightful episode of the Hole-in-the-Wall Business Podcast with hosts Bill DeMent and James Groves. In this episode, they share their journey as small business owners in the drywall repair industry. Joining them is special guest Ewell Smith, a franchise consultant from New Orleans. Ewell shares his extensive experience in crisis management, marketing, and the trade association world. They delve into the benefits and lesser-known aspects of franchising, including its affordability, community support, and potential for building wealth. Ewell also discusses his book, 'Your First Franchise Roadmap,' offering valuable insights for potential franchisees.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].

Ep 130 - Jacob Lane - DBK Construction
March 18, 2025
In this episode of the Home Wall Business Podcast, hosts Bill DeMent and James Groves sit down with Jacob Lane, Vice President of Growth and Operations at DBK Construction and Services. They discuss the journey of owning a small business in the trade service industry, the challenges, and the strategies for success. Jacob shares his personal story of how he got into construction despite attempting to avoid it, the importance of planning and processes in construction projects, and the company's ethos of always doing the right thing. They also cover the unique challenges of working in occupied units and the future growth plans for DBK.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].

Ep 129 - Willie Santiago - GSJ Services
March 11, 2025
Join hosts Bill and James on the Home Wall Business Podcast as they discuss the trials, triumphs, and key lessons of running a small business in the trade service industry. In this episode, they welcome special guest Willie Santiago, owner of GSJ Services. Willie shares his fascinating journey from New York corporate travel agent to successful solo proprietor specializing in carpet cleaning, pressure washing, and more. He highlights the importance of diversification, the transition during the economic downturn, and his plans for future growth.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].

Ep 128 - Richard Di Biase - Restoration 1
March 4, 2025
In this episode of the Hole in the Wall Business Podcast, hosts Bill DeMent and James Groves meet with Richard Di Biase, owner of Restoration One franchises in Central Florida. Richard shares his captivating journey from being a police officer in Canada to relocating to Florida to start a new chapter as a franchise owner. He discusses the challenges and rewards of entering the restoration business, the impact of 2019/2020 on his career shift, and the complexities of navigating the E2 visa process. Tune in to hear Richard's insights on building relationships, overcoming obstacles, and the ethos of living life to the fullest.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].

Ep 127 - Matt Snowberger - TNT Lawn Care
February 25, 2025
In this episode of The Hole in the Wall Business Podcast, Bill and James are joined by repeat guest Matt Snowberger, the owner of TNT Lawn Care.Matt shares his inspirational journey over the past year, detailing how he has grown his business by doubling his staff, enhancing company culture, and preparing to unveil new marketing strategies. Discover the challenges and strategies involved in scaling a small business, including job recruitment, employee retention, and balancing work with personal life. Matt's story demonstrates the power of determination, adaptation, and strategic growth.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].