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Ep 129 - Willie Santiago - GSJ Services
March 11, 2025
Join hosts Bill and James on the Home Wall Business Podcast as they discuss the trials, triumphs, and key lessons of running a small business in the trade service industry. In this episode, they welcome special guest Willie Santiago, owner of GSJ Services. Willie shares his fascinating journey from New York corporate travel agent to successful solo proprietor specializing in carpet cleaning, pressure washing, and more. He highlights the importance of diversification, the transition during the economic downturn, and his plans for future growth.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].

Ep 128 - Richard Di Biase - Restoration 1
March 4, 2025
In this episode of the Hole in the Wall Business Podcast, hosts Bill DeMent and James Groves meet with Richard Di Biase, owner of Restoration One franchises in Central Florida. Richard shares his captivating journey from being a police officer in Canada to relocating to Florida to start a new chapter as a franchise owner. He discusses the challenges and rewards of entering the restoration business, the impact of 2019/2020 on his career shift, and the complexities of navigating the E2 visa process. Tune in to hear Richard's insights on building relationships, overcoming obstacles, and the ethos of living life to the fullest.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].

Ep 127 - Matt Snowberger - TNT Lawn Care
February 25, 2025
In this episode of The Hole in the Wall Business Podcast, Bill and James are joined by repeat guest Matt Snowberger, the owner of TNT Lawn Care.Matt shares his inspirational journey over the past year, detailing how he has grown his business by doubling his staff, enhancing company culture, and preparing to unveil new marketing strategies. Discover the challenges and strategies involved in scaling a small business, including job recruitment, employee retention, and balancing work with personal life. Matt's story demonstrates the power of determination, adaptation, and strategic growth.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].

Ep 126 - Christopher Wherrell - Franchise Consulting Company
February 18, 2025
In this episode of The Hole in the Wall Business Podcast, hosts Bill DeMent and James Groves are joined by Christopher Wherrell, a franchise consultant with The Franchise Consulting Company (FCC). Christopher shares his journey from being a business owner to creating a franchise and ultimately becoming a franchise consultant. He discusses the complexities of helping others find the ideal franchise business, the challenges of transitioning through different business phases, and the benefits of franchising as opposed to starting a new brand from scratch.They also cover Christopher's personal experiences in construction, roofing, and opening a gym, as well as insights into the current state and future of the franchising industry.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].

Ep 125 - James Hatfield - LiveSwitch
February 11, 2025
Join hosts Bill DeMent and James Groves in this enlightening episode of the Hole in the Wall Business Podcast as they chat with James Hatfield, Chief Revenue Officer and Co-Founder of LiveSwitch. Discover how LiveSwitch is transforming home service businesses through instantaneous live video technology, enabling virtual estimates and saving time and resources. James shares his journey from painter to tech entrepreneur, his success in building an innovative financial system, and his commitment to philanthropy, including programs like Inmates to Entrepreneurs. Learn how LiveSwitch is not only enhancing business operations but also playing a crucial role in emergency response and other sectors.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group athttps://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the WallFranchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall,please check us out www.HoleintheWall.com or email us [email protected].

Ep 124 - Scott Couchenour - 4th Qtr Coach
January 21, 2025
In this episode of The Hole in the Wall Business Podcast, hosts Bill and James sit down with Scott Couchenour, a self-styled fourth quarter strategic coach specializing in helping entrepreneurs transition from business ownership to new life purposes. Scott discusses the emotional and strategic elements of navigating this significant life change, touching on rediscovering identity, financial freedom, and relational richness. His own journey from the unexpected closure of his family’s business to his coaching career provides invaluable insights. Tune in for a thought-provoking conversation about strategy, life transitions, and the importance of living by design.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the Wall Franchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall, please check us out www.HoleintheWall.com or email us at [email protected].

Ep 123 - Off the Wall - Franchise Edition
January 14, 2025
In this episode of The Hole in the Wall Business Podcast, co-hosts James Groves and Bill DeMent share their journey as small business owners of Hole in the Wall Drywall Repair. They discuss their experiences in franchising, from initial hurdles to major breakthroughs. This episode features a casual conversation with their outsourced CMO, Trish Murphy, who has played a crucial role in the company's branding and marketing efforts. They also delve into the significance of their partnership with FranGrowth, a franchise sales organization, and how this strategic move has set them on a trajectory towards significant growth in 2025.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the Wall Franchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall, please check us out www.HoleintheWall.com or email us at [email protected].

Ep 122 - Jess Love - Home Smiles
January 7, 2025
In this episode of the Hole in the Wall Business Podcast, hosts James Groves and Bill DeMent sit down with Jess Love, founder of Home Smiles, a home property maintenance company servicing homes and properties in over 30 states. Jess shares his journey from being a real estate attorney and litigator to creating a business that offers bundled maintenance services for property managers, saving on large repair costs and ensuring safety. Jess discusses the unique services Home Smiles provides, from gutter cleaning to dryer vent maintenance, and how their franchise model has rapidly grown to 60 locations. This episode dives into the inspiration behind Home Smiles, the importance of routine maintenance, and the value of providing convenient, aggregated services for property managers. Tune in to hear the compelling story and expertise of Jess Love, and learn how Home Smiles is revolutionizing property maintenance.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the Wall Franchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall, please check us out www.HoleintheWall.com or email us at [email protected].

Ep 121 - Year in Review
December 31, 2024
Join James Groves and Bill DeMent as they reflect on an incredible year of the Hole in the Wall Business Podcast. They express gratitude to their loyal listeners and recount the numerous insightful guests and topics they've explored in 2024. From business coaches to marketing experts, and inspirational franchise owners, discover the key takeaways and standout moments from over 120 episodes. Celebrate milestones like their 500th five-star review and delve into powerful stories of business growth, franchising success, and valuable industry insights. As they look forward to another year of podcasting, they emphasize the importance of balancing business with family life. Don't miss this comprehensive year-end review!
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the Wall Franchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall, please check us out www.HoleintheWall.com or email us at [email protected].

Ep 120 - Joe Misiti - Building Talent Foundation
December 17, 2024
In this episode of The Hole in the Wall Business Podcast, hosts James Groves and Bill DeMent sit down with Joe Misiti of Building Talent Foundation. Joe discusses the foundation's efforts in recruiting employees for the trades across America and their innovative platform, JobsToBuild.com. Joe shares his personal journey, the foundation's mission, and various success stories, highlighting the importance of opportunities in the trade industry. With a focus on connecting job seekers and employers, this episode offers valuable insights for business owners and aspiring trade professionals alike.
Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod
We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.
To learn more about how you could own a Hole in the Wall Franchise check out www.HoleintheWallFranchising.com.
If you would like more information on Hole in the Wall, please check us out www.HoleintheWall.com or email us at [email protected].